Privacy Policy

Effective date 1st of March 2020

1. GENERAL

1.1. Worqaround Solutions OÜ, registry code 14735113, address A. H. Tammsaare tee 47, 11316 Tallinn, Harju County, Estonia (“WS”) offers the service of solving Excel related tasks (“Service”) on the website worqaround.com and its sub-domains (“Platform”). Worqaround Solutions OÜ, registry code 14735113, address A. H. Tammsaare tee 47, 11316 Tallinn, Harju County, Estonia (also referred to as “we”, “us” or “our”) is the controller of personal data of the users of the website www.worqaround.com and its sub-domains and the services provided thereon. This Privacy Policy describes how we collect and process users' personal data.

WE STRONGLY ADVISE YOU TO READ OUR PRIVACY POLICY BEFORE ACCESSING AND USING OUR WEBSITE. IF YOU OBJECT TO THIS PRIVACY POLICY, PLEASE LEAVE THIS WEBSITE.

1. PERSONAL DATA WE COLLECT AND PROCESS

We collect the following personal data:

  • Name
  • E-mail address
We also collect non-personally identifiable information, such as data regarding the length of website visits and click counts, in order to make the website more convenient. We only use secure services, for example Google Analytics and AdWords. We also compile relevant statistical summaries for business purposes, whereby your personal data is converted into non-personal data and stored on secure media.

2. PURPOSES AND LEGAL BASIS FOR DATA PROCESSING

We will use your personal data for the purpose of effectively providing our services, including to fulfil our contractual obligations and provide information related the services. For the provision of services, our customers send to us or upload files which may or may not contain personal data. If you send us or upload files containing personal data, we will process the data only in the extent required for the provision of the service. Files containing your personal data will be permanently deleted immediately upon completing the respective order. We may also collect and process your information for the purpose of performing our legal obligations and for the protection of our rights. We will always ask for your prior consent for the processing of personal data for purposes other than those set out herein.

3. SECURITY MEASURES

For security purposes, we use a variety of methods, including constant password updates, encryption, secure storage and continuous security checks. Files sent to us (or uploaded) by our customers will be deleted from our servers immediately upon completion of each order. We are not responsible for any misuse of your personal data caused by malware on your own computer or other device.

4. RECIPIENTS

We have the right to disclose and transfer personal data without your prior consent to fulfil our obligations under the law and also to data processors acting on behalf of us. For the protection of our rights, we have the right to disclose personal information to third parties, including legal counsel, auditors, debt collectors, etc.

5. DELETION AND RETENTION

Your personal data will be stored as long as you have an account on the website. Once your account is closed, we will delete your personal data or make your personal information anonymous, unless there are mandatory retention requirements. We may keep your contact information data for a longer period of time for direct marketing, provided that you have not withdrawn your consent. In addition, we may retain some of your personal data for a longer period of time to protect our rights, or to comply with our legal obligations. To the extent possible, we will limit the processing of your personal data.

6. YOUR RIGHTS

You may at any time request information from us regarding the processing of your personal data or object to the use of your personal data. In certain cases, you have the right to request:

  • deletion of your personal data, however, deletion is only possible if we delete your account, as well;
  • the rectification of your personal data;
  • restriction of processing your personal data, however, in this case you may not be able to use our services in the full extent;

In case we use your personal data on the grounds of your consent, you may at any time withdraw your consent. This will not affect the legality of any previous processing of your personal data. We will respond to your requests as soon as possible, taking into account the requirements set forth in the applicable law.

7. DIRECT MARKETING

We use your e-mail address to send you direct marketing materials only in case you have given your prior consent via our website. Direct marketing may also be personalized on the basis of your use of our website or services. You may at any time click the “Unsubscribe” link in the footer of the e-mail if you do not wish to receive direct marketing materials anymore.

8. COOKIES

We use cookies on our website. By continuing to browse this site, you automatically consent to the use of cookies. Cookies are small files that are stored on your computer in order for your web browser to “remember” you and your preferences, so that we can provide you with relevant information, suggestions and to improve user experience.

9. QUESTIONS AND COMPLAINTS

If you have any questions or complaints regarding the processing of your personal data, you can contact us (team@worqaround.com) or the Estonian Data Protection Inspectorate (info@aki.ee; +372 627 4135).